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Payment Specialist
Irvine, CA Temporary $22.00 - $22.00/hr Onsite
Job Description

Payment Specialist - Collections Department

Pay: $22/hour
Location: Irvine, CA
Schedule: Monday-Friday

  • 9:00 AM - 6:00 PM
  • Saturday Requirement: One Saturday per month (4-hour shift). In return, you can leave early one weekday for flexibility.

What You'll Do

  • Make 150-200 outbound calls per day to students who are 60+ days past due on payments
  • Negotiate payment plans and settlements
  • Use skip tracing tools (e.g., People.com) to locate students
  • Convert marketing leads into payment plans within 30 days
  • Work in a fast-paced, metric-driven environment using a dialer system

What We're Looking For

  • 6 months-1 year experience in:
    • High-volume outbound calling (150-200 calls/day)
    • Collections
    • Sales
    • Call center (only if sales support was part of the role)
    • Negotiations
  • Ability to type 60 WPM
  • Comfortable with performance metrics
  • Assertive, resilient, and confident asking for payments
  • Computer literate and quick to learn systems

Why You'll Love It:

  • Competitive pay with opportunity to earn more after probation period of 90 days
  • Flexible weekday time off for Saturday work
  • Supportive team environment with recognition for milestones

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Reference: JN -102025-406940